Frequently Asked Questions
Everything you need to know about our precision temperature indicators.
How do Paper Thermometer labels work?
Our labels utilize proprietary heat-sensitive materials that undergo a permanent color change from white/grey to black once a specific temperature threshold is reached, providing an accurate record of thermal exposure.
What is the typical shipping timeframe for orders?
Most orders are processed within 1-2 business days. We offer several shipping tiers, including expedited overnight options for urgent industrial testing needs.
Can I return unused temperature labels?
Yes, unused and unopened products can be returned within 30 days of purchase. Please ensure the labels have been stored in a cool, dry environment to maintain their sensitivity.
Are these thermometers NIST traceable?
Yes, we provide Certificates of Conformance for our products to ensure they meet the rigorous standards required for industrial and laboratory quality control.
Do you offer bulk pricing for high-volume customers?
We provide tiered pricing discounts for bulk orders. Please contact our sales team directly for a custom quote on quantities exceeding 1,000 units.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and can offer Net 30 terms for established corporate accounts upon credit approval.